Custom Charm Creations
PO Box 584
Crittenden, KY 41030
If you need to make changes to your order please contact us as soon as possible.
We know how important it is for you to receive your items as soon as possible. So we work hard to make sure that items are shipped on time. Normally we ship within 1 business day if you are NOT receiving a personalized item. Please allow 3 business days for processing personalized orders (once we have received your picture and have your approval to start your order).
We are currently only shipping orders within the United States..
When you place an order for an item that requires a picture, you will be able to upload the picture before you add the item to your shopping cart.
Pictures that are of higher resolution will work best, however we can use almost any picture. Please do not crop the image before you send it to us. We will crop the image and send you a copy of it for your approval.
We can change the picture to black and white or even crop a specific person out of the picture. We will also do simple photo editing. However, we are not able to remove the background or fix blurry pictures.
We are only able to use your personal pictures. We will not be able to create a charm or plate for you using logos or any image that has copyright.